Frequently Asked Questions will be updated soon. 
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For equipment with multiple microphone sensors, the higher the number of sensors, the higher the performance of the equipment. In the case of BATCAM 2.0, 112 microphones are optimized in a unique sensor array to produce visually measurable images in audible and ultrasonic frequencies.

BATCAM 2.0 can detect and measure all types of gases by detecting the ultrasonic turbulent sound generated by the leak.  

Although it depends on the measurement environment and background noise level, the normal measurable distance is at least 0.3 m to a maximum of 50 m.  

BATCAM 2.0 measures the ultrasonic signal generated from the leak and tracks that location. 112 microphone sensors measure ultrasonic signals and use location tracking algorithms to track and display noise sources on the camera.  

The detailed size of BATCAM 2.0 is 237 mm x 146 mm x 56 mm, and weight is 1.2 kg with built-in battery.  

BATCAM 2.0 has a library feature that allows you to view measurement data directly from your device. Additionally, our test report generating software will be ready very soon.

 'Ultrasonic' mode is suitable for measuring ultrasonic signals from the leak or electric discharge, and 'Audible' mode is suitable for measuring audible signals(BSR noise). User can filter the frequency band by selecting the ‘Custom’ mode. 

 Yes, there is a mount at the bottom of the camera that can be secured to the tripod. HDMI cable can be used to send the video output to an external monitor or recording device. 

If the image is blurred, first make sure that the lens is free of dust, fingerprints, scratches. If possible, clean or if damaged, contact us for the replacement of the lens. If the lens is clean and free of scratches, the optical camera may be out of focus. Then, rotate the optical camera to change the camera's focus until the image is correctly displayed and focused. Remember that after changing the focus of the optical camera, the real-time software should perform image calibration again.

When you use the sound camera in record mode, the real-time software saves the recording file in TDMS format. This file can be opened with real-time software and post-processing software or NI Lab View. TDMS means Technical Data Management Streaming, which is the format developed by National Instruments to store measurement data. You can save it in AVI format if you want to play it as a regular video later. This requires you to change the real-time software mode to play mode so that the color changes to blue(play mode) by clicking the orange button(record mode) in the upper left corner. The fourth button, "Open Data File," should then be used to open the corresponding TDMS file. Press the button on the right side of the "Open Date File" to save the data in AVI format to a default folder.