TDMS files are required for analysis of symptoms correctly.

When saving the TDMS file, please set the gain to +20dB and the image range

to 0.5dB, create a noise source by playing music on your mobile phone, etc. to

check the results, and send the file to us. We will analyze the results and

provide you with further instructions.

If you get an error while updating F/W, it's usually due to a static IP setting.

Please try to reset the static IP as shown below and then try to update F/W again. 

You can also check this in the manual.

Measurement data is stored in the BATCAM’s internal memory in .jpg or .avi format. A USB storage device with a “FAT 32” format is required to export the data. You can connect the storage to a USB port located on the left side of the product to enable the data export function.  

The BATCAM 2S allows you to save image or video data using the save button located at the upper right of the device.
Press the button briefly to save an image in .jpg format, and press and hold the button to save a video in .MP4 format.

BATCAM 2S can measure and analyze sounds from 2 kHz to 100 kHz.  

The internal Samsung lithium-ion battery provides around 4 hours of continuous use when fully charged. We also have a small external battery that can provide an additional 4 hours of use for those needing extended runtimes.  

BATCAM 2S can detect and confirm the location of a 24 cc/min leak at a distance of 1 m(3 ft).  

BATCAM 2.0 can detect not only gas leak but also the location of noise caused by electric or mechanical faults. By adjusting the measurement frequency band and the sound pressure filter, the BATCAM 2.0 can visually pinpoint noises coming from specific locations up to 50 m(150 ft) away.  

PRPD pattern analysis function, which is commonly used to measure electric defects, is currently being developed and will be added as soon as possible.  

Even in noisy measurement environments such as factories and external environments, frequency filtering(band pass filtering) can be used to measure and track noise.